Utilising the potential of an employee reward-based performance management system has become a game-changer for organisations seeking excellence in the ever-changing F&B service industry. This strategic approach not only empowers personnel but also improves operational effectiveness as a whole.
By implementing a comprehensive digital platform such as VIMIGO, businesses can revolutionise how they motivate and evaluate employees. This cutting-edge system incorporates data from multiple operational aspects, such as procurement, locations, production, and logistics, enabling organisations to gain invaluable insights into employee performance.
In this competitive environment, a well-designed reward system is of paramount importance. The digital capabilities of VIMIGO allow businesses to create transparent and performance-based compensation structures. From front-line workers to managers, employees can see the connection between their contributions and rewards, which motivates them to excel consistently.
Performance and compensation are complementary. Incorporating VIMIGO’s digital expertise enables businesses in the F&B service industry to establish equitable and motivating compensation structures. By aligning performance metrics with incentives, organisations cultivate a culture of excellence and accountability crucial to attaining and maintaining success in this dynamic industry. VIMIGO is a key enabler of this journey towards employee excellence and operational efficiency. Contact us now!
Talent Acquisition
Slow replication by outlet managers.
Rising costs & reduced profits
Employees lack opportunities for growth and cannot obtain recognition and promotion, which may lead them to seek better opportunities and leave, resulting in a high employee turnover rate. More time and resources need to be spent on recruiting and training new employees, thereby increasing the company's costs.
After Implementing VIMIGO
Establish transparent performance assessment standards so that employees are clear about the standards they need to meet in order to receive rewards. This can increase employees’ motivation and sense of responsibility, as well as their trust and willingness to stay with the company.
Employees lack skills and knowledge, leading to a decline in food quality, poor service quality, customer complaints, and damage to the company's reputation.
After Implementing VIMIGO
Develop specific training plans and provide training and development opportunities, such as participating in training courses, gaining internship experience, attending seminars, and so on. Employees can improve their skills, work efficiency, and quality through participation in these training and development activities, thereby earning performance rewards.
Instability in food quality may result in customer dissatisfaction and a shift to other competitors, which can also lead to a decline in performance.
After Implementing VIMIGO
By strengthening employee training, employee performance can be improved, leading to more rewards and recognition.
The F&B industry needs comprehensive management of restaurant operations, including equipment maintenance, venue leasing, marketing activities, etc., to improve operational efficiency and quality while reducing waste and costs.
After Implementing VIMIGO
Set clear work goals for employees, such as the number of special meals sold by waitstaff, the number of gifts, the number of membership cards, etc., to increase average spending per customer and customer retention.
The F&B industry combines products and services. Therefore, when setting work goals for employees using vimiGoal, “results-oriented” goals can be included, such as the number of special meals sold by waitstaff, the number of gifts, the number of membership cards, etc., to increase average spending per customer and customer retention rate.
vimiSales help to stimulate team motivation. Employees can only receive rewards for reaching the next sales goal level.
“vimiGoal acts like a navigation tool, allowing employees to clearly know their targets and start taking initiatives to perform tasks better.”
Golden Choice - Elvin Lim, Founder
vimiCheck-in is a great tool for catering operators with multiple branches. Owners and management can know the attendance rate of employees without the need for frequent visits to the stores. HR can calculate employee overtime pay directly from the reports of vimiCheck-in, reducing the workload and human errors associated with manual attendance records.
vimiTeam, a team commission system, can help motivate back-end employees such as chefs, food preparers, and cleaning staff. As long as the overall performance of the branch meets the target, back-end employees also have the opportunity to be recognized and rewarded.
“After implementing VIMIGO employees feel appreciated and become more proactive. The boss can also see the efforts of employees through VIMIGO and recognize the right employees.”
Mufaiirif Farming - Brennick, RIsk Controller
Better Productivity
Improved Team Culture
Sales Improved
Better Performance
Uptown Hokkien Mee: “After implementing VIMIGO , employees feel acknowledged and become proactive. Employers can see employees’ efforts through VIMIGO and appreciate the performing employees”
The Alley: “Work hard once, enjoy the benefits for a lifetime. With vimiCheckin, we can track employees’ attendance and let our HR department resolve many employee-related issues.”
Customer support is our highest priority. We’re here to answer all your questions. Schedule a software demo or get in touch with our consultant today.